Privacy Policy

Effective Date: August 10, 2026

Pronto Projects ("Pronto Projects," "Pronto," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through our website and services.
 

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request a quote, or otherwise interact with Pronto Projects online.
 

By using our website, you acknowledge the practices described in this Privacy Policy.
 

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name

• Company or organization name

• Email address

• Phone number

• Project address or location

• Project type and description

• Information submitted through our contact or quote request forms

• Information you provide when communicating with us by email, phone, or other methods

• Any documents, plans, drawings, project information, or other materials you choose to provide

We may also automatically collect certain technical information when you visit our website, such as:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Referring website

• Date and time of your visit

• General website usage and interaction information

This information may be collected through cookies, analytics tools, or similar technologies.

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2. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and requests

• Provide quotes and information about our services

• Communicate with you about your project

• Evaluate project requirements

• Provide drafting, permitting, project management, and related support services

• Coordinate with consultants, contractors, agencies, or other project participants when necessary to provide requested services

• Schedule meetings or services

• Improve our website, services, and customer experience

• Maintain business and project records

• Protect the security and integrity of our website and systems

• Comply with applicable legal obligations

• Prevent fraud, misuse, or unauthorized activity

We will not use personal information for purposes that are materially inconsistent with this Privacy Policy without providing appropriate notice where required by law.

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3. How We Share Information

We may share information when reasonably necessary to operate our business and provide requested services.

Depending on the circumstances, this may include sharing information with:

• Employees and authorized members of our team

• Consultants and professional service providers

• Contractors and project partners

• Government agencies or permitting authorities when required or authorized for a project

• Technology, hosting, communication, analytics, and other service providers that support our business

• Professional advisors, such as attorneys, accountants, or insurers

• Government authorities or other parties when required by law or when reasonably necessary to protect our rights, property, or safety

We do not sell your personal information as a business practice.

We may also disclose information as part of a business transaction, such as a merger, acquisition, financing, reorganization, or sale of assets.

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4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the website, understand how visitors use our website, remember preferences, and improve website performance.

Third-party services used on our website may also place cookies or collect information according to their own privacy policies.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

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5. Third-Party Services and Websites

Our website may use or link to third-party websites, platforms, applications, or services.

These may include services used for website hosting, analytics, communication, scheduling, forms, payment processing, or other business functions.

When you interact with a third-party service, that service may collect and process information according to its own privacy policy and terms. Pronto Projects does not control the privacy practices of third parties.

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6. Project Information

If you submit information about a property or construction project, that information may include project addresses, plans, drawings, specifications, photographs, or other project-related materials.

We use project information to evaluate, coordinate, and provide the services requested by you or your organization.

You are responsible for ensuring that you have the authority to provide any project information or personal information submitted to us.

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7. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect information in our possession against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the internet or storing information electronically is completely secure. We cannot guarantee absolute security.

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8. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain business and project records, resolve disputes, enforce agreements, comply with legal obligations, and protect our legitimate business interests.

Retention periods may vary depending on the type and nature of the information.

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9. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights concerning your personal information.

These rights may include the right to:

• Request access to certain personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Request information about how your personal information is collected or used

• Opt out of certain communications

Not all rights apply in all circumstances, and certain legal exceptions may apply.

If you would like to make a privacy-related request, please contact us using the information provided below. We may need to verify your identity before completing certain requests.

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10. California Residents

If you are a California resident, you may have additional privacy rights under California law, depending on whether and how those laws apply to Pronto Projects and your particular circumstances.

Nothing in this Privacy Policy limits rights that cannot legally be waived.

If you have a privacy request or question, please contact us using the information below.

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11. Children's Privacy

Our website and services are intended for businesses, property owners, contractors, consultants, and other adults involved in construction, development, permitting, and related activities.

We do not knowingly collect personal information from children under the age of 13.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.

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12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or legal requirements.

When we make changes, we will update the Effective Date at the top of this page. Your continued use of the website after an updated Privacy Policy is posted constitutes acceptance of the updated policy to the extent permitted by law.

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13. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:

Pronto Projects
Email: info@prontopropermits.com
Website: https://prontopropermits.com

Last Updated: August 10, 2026